Terms of Sale

1. Legal information

The Mota Sourcing platform is operated by IVEPAC Inc., a company legally incorporated in Canada.

• Legal name: IVEPAC Inc.
• Registered office: Edmonton, Alberta, Canada
• Website: www.mota-sourcing.com
• Email: contact@mota-sourcing.com

2. Purpose

These Terms of Sale govern the contractual relationship between IVEPAC Inc. and any customer using Mota Sourcing services for international product sourcing and procurement.

3. Services offered

Mota Sourcing provides the following services:

• Research and identification of international suppliers
• Price and purchasing-condition negotiation
• Order management and production tracking
• Product quality control
• Logistics coordination and shipment
• After-sales service and customer support

4. Order process

1. Quote request: the customer submits a detailed request through the online form or by email.
2. Account creation: an account is automatically created for the customer with email activation.
3. Custom quote: our team reviews the request and sends a detailed quote within 24 to 48 business hours.
4. Quote acceptance: the customer accepts the quote through the dashboard or by email.
5. Payment: the customer pays according to the agreed terms.
6. Fulfillment: the order is processed according to the approved specifications.

5. Prices and payment terms

5.1 Prices: prices are shown in U.S. dollars or local currency depending on the quote. They include sourcing costs but exclude international shipping costs and customs duties unless otherwise stated.

5.2 Payment: accepted payment methods are:

• Visa or Mastercard bank card
• PayPal
• International bank transfer
• Other methods by prior agreement

5.3 Payment conditions: a deposit of 30 to 50% may be required at order placement, with the balance due before shipment or according to the quote terms.

6. Delivery times

Delivery times are indicative and vary depending on:

• Product availability at the supplier
• Production time
• Chosen shipping methods
• Customs procedures in the destination country

Any delay cannot engage Mota Sourcing's liability in cases of force majeure or circumstances beyond our control.

6bis. Transport and logistics

6bis.1 Role of Mota Sourcing: Mota Sourcing is a sourcing and commercial intermediation platform. Unless expressly stated otherwise, Mota Sourcing does not act as a carrier or freight forwarder.

6bis.2 Logistics liability limitation: the customer acknowledges that Mota Sourcing cannot be held liable for the following incidents:

• Delivery delays from any cause
• Loss, theft or damage during transport
• Addressing or delivery errors attributable to the carrier
• Indirect damage resulting from a logistics incident

6bis.3 Delivery options: the customer may choose delivery through trusted partners where available, or arrange pickup and transport of the goods independently.

6bis.4 Transfer of risk: risk transfers once the goods are effectively handed over to the designated carrier.

7. Quality control

We perform quality checks before shipment according to the agreed specifications. The customer may request additional inspections for extra fees.

8. Claims and returns

8.1 Claim period: the customer has 7 business days from receipt to report any issue relating to quality, quantity or product conformity.

8.2 Return conditions: returns are accepted only if products are defective, non-compliant with the order or damaged during transport.

8.3 Refund: for an accepted return, the customer may receive a refund, replacement or credit depending on the situation.

9. Liability

IVEPAC Inc. undertakes to use all necessary means to provide quality services. However, our liability is limited to the amount of the relevant order.

We cannot be held liable for indirect damages, operating losses or lost profits resulting from the use of our services.

10. Personal data protection

Personal data processing is governed by our Privacy Policy. We are committed to protecting our customers' privacy in accordance with applicable laws.

11. Intellectual property

All elements of the Mota Sourcing website, including text, images, logos and design, are the exclusive property of IVEPAC Inc. and are protected by intellectual property laws. Unauthorized reproduction is prohibited.

12. Governing law and jurisdiction

These Terms of Sale are governed by Canadian law. In case of dispute, the parties will seek an amicable solution.

Failing an amicable agreement, the courts of Edmonton, Alberta, Canada will have exclusive jurisdiction.

13. Changes to the Terms

IVEPAC Inc. reserves the right to modify these Terms of Sale at any time. Changes take effect when published on the site. It is the customer's responsibility to review this page regularly.