Privacy Policy

Introduction

IVEPAC Inc., operator of the Mota Sourcing platform, attaches great importance to protecting your personal data. This privacy policy explains how we collect, use, share and protect your personal information.

1. Data controller

The controller of your personal data is:

• Legal name: IVEPAC Inc.
• Registered office: Edmonton, Alberta, Canada
• Email: contact@mota-sourcing.com

2. Data collected

We collect the following information:

2.1 Identification data

• First and last name
• Email address
• Phone number
• Postal address if applicable
• Company name and business information for professional customers

2.2 Order data

• Quote request history
• Order and transaction details
• Product preferences
• Communications with our team

2.3 Technical data

• IP address
• Browser type and operating system
• Pages visited and visit duration
• Cookie data, detailed in our cookie policy

2.4 Payment data

Payment information is processed securely by our certified payment providers, including Stripe and PayPal. We do not directly store your full banking details.

3. Purposes of processing

Your data is used to:

• Create and manage your customer account
• Process your quote requests and orders
• Communicate with you about your orders
• Improve our services and your user experience
• Send marketing information with your consent
• Prevent fraud and ensure platform security
• Comply with legal and regulatory obligations

4. Legal basis for processing

Processing of your data is based on:

• Contract performance: to process your orders and provide our services
• Your consent: for marketing communications and non-essential cookies
• Our legitimate interests: to improve our services and prevent fraud
• Legal obligations: to comply with tax and accounting laws

5. Data sharing

We may share your data with:

• Partner suppliers: to fulfill your orders
• Service providers: hosting, payment and logistics
• Messaging services: for transactional communications
• Competent authorities: where required by law

We never sell your personal data to third parties.

6. International transfers

As part of our international sourcing activities, your data may be transferred outside Canada. We ensure these transfers comply with applicable laws and that appropriate safeguards are in place to protect your data.

7. Retention period

We retain your data for the following periods:

• Account data: while your account is active, then 3 years after closure
• Order data: 10 years to comply with accounting obligations
• Marketing data: until you withdraw your consent
• Technical data: up to 13 months

8. Your rights

Under applicable laws, you have the following rights:

• Right of access: obtain a copy of your data
• Right to rectification: correct inaccurate data
• Right to erasure: request deletion of your data
• Right to restriction: restrict processing of your data
• Right to portability: receive your data in a structured format
• Right to object: object to processing of your data
• Right to withdraw consent: at any time

To exercise these rights, contact us at contact@mota-sourcing.com.

9. Data security

We implement appropriate technical and organizational measures to protect your data:

• SSL/TLS encryption for all transmissions
• Secure servers with firewalls
• Restricted access to personal data
• Regular backups
• Periodic security tests

10. Cookies

Our site uses cookies to improve your experience. For more information, see our Cookie Policy.

11. Changes

We may change this privacy policy at any time. Changes will be published on this page with a new update date. We encourage you to review this page regularly.